• "The qualifications and experience of the Ombudsman’s clinical adviser will also be made clear to those involved in a complaint"

    MDU welcomes pledge for increased consistency from Ombudsman

    Responding to today’s publication by the Parliamentary and Health Service Ombudsman of a review of how it uses clinical advice when investigating complaints, the MDU welcomed the announcement of a more consistent and clear approach to sharing the content of expert clinical advice with those complained about

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