Welcome

Avenues offers professional, not-for-profit support services for people with complex or challenging needs, including learning disabilities, physical disabilities, autism and mental health issues. We offer tailored support, including residential services, so that individuals can enjoy their lives within their communities.

At Avenues, the people we support come first - everyone is treated as an individual. We offer people whatever level of support they need, whether it's 24 hours a day or just two hours support a week. We are realistic about people's hopes and needs and will go the extra mile to try and meet them, but we also think life should be enjoyable - not just about what people need, but also about what they want.

As a charity, we provide a unique mix of services to adults and young people, with a range of complex and challenging needs, in London, Cambridge and the south east. We are unusual in that we only provide support, not housing. We do this because we believe it would be difficult to support people to make choices about their housing if we were also providing housing for them.

We see the difference we make daily, and measure the impact of our work.

Our Vision, Mission and Values:

Our Vision: what we want
To deliver services with the individuals we support, placing their needs and hopes first, working with them to enjoy their lives within their communities.

Our Mission: our commitment
To offer the highest quality services to people with complex or challenging needs.
To support people to exercise the greatest possible control over decisions which affect them, and for that control to develop over time.
To apply the highest professional standards to everything we do.

Our Values: driving everything we do
We believe respect is essential: we will always treat people wtih dignity and, whenever we can, will meet their wishes.
We promote independence: we encourage people to make their own choices and decisions.
We are inclusive: we actively ask for and listen to everyone's views, then respond with individually-planned support.
We are transparent and accountable, insisting on quality. Our systems and structures support clear and open communication, delivering the highest quality service.
We are committed to development and opportunity: we believe that personal achievement is fundamental to a person's ability to understand who they are.

www.theavenuestrust.co.uk