Fuel Poverty
Fuel poverty occurs where a household cannot afford sufficient warmth to ensure a healthy and comfortable home; the causes of fuel poverty are generally a combination of high energy costs, poor heating and insulation standards and low household income.

The Warm Homes and Energy Conservation Act requires the Government to eradicate fuel poverty in England by 2016. The Government is committed to removing vulnerable households from fuel poverty by 2010; vulnerable households are those where members are elderly, or disabled or where there are children.

Summary of NEA's work

National Energy Action (NEA) is a national charity that, for over 25 years, has campaigned for policies to secure the eradication of fuel poverty.

NEA develops and promotes energy efficiency services to remedy the heating and insulation inadequacies of dwellings occupied by low-income households.

NEA works in partnership with central and local government; with fuel utilities, housing providers and health services; and with consumer groups and voluntary organisations.

NEA's work includes

. Research and analysis into the causes and the extent of fuel poverty and the development of policies to address the problems
. Providing advice and guidance to local authorities, fuel suppliers and installers on best practice in delivering energy efficiency services to low-income households
. Developing national qualifications and managing their implementation to improve standards of practical work and the quality of energy advice
. Producing educational resources to teach young people about the importance of energy efficiency
. Managing demonstration projects in urban and rural areas that show innovation in tackling fuel poverty and bring the wider benefits of energy efficiency to local communities
. Providing the Secretariat for the Parliamentary Warm Homes Group.

NEA mission statement

To ensure that all households have access to sufficient warmth for health and comfort, at an affordable cost, in well heated and insulated homes, and that the needs of vulnerable energy consumers are fully addressed in policy decisions made by central, regional and local government; the devolved administrations; and the fuel utilities.

About NEA

In carrying out this mission, NEA will:

. use the charity's expertise and other resources to achieve the eradication of fuel poverty
. work in partnership with the charity's members and other key organisations to deliver the organisation's strategic objectives
. develop good practice and innovation in the delivery of energy services to low-income households
. influence decision-makers by proactive demonstration of good practice and innovation in the delivery of solutions to fuel poverty
. raise awareness of fuel poverty amongst a wide range of organisations and individuals and persuade them to work to address the problem
. raise the quality and standards of energy efficiency services provided by professionals and others to low-income households
. work in a sustainable and environmentally responsible way


What's new

  • Comment from NEA on The Green Deal

    Comment from NEA, the national fuel poverty charity on The Green Deal: watching brief report, published today by the Energy and Climate Change Committee.

  • NEA welcomes Government announcement of a Big Energy Saving Network

    Today’s announcement by the Department of Energy and Climate Change (DECC) that it will be providing £900,000 in 2013/14 to fund the creation of the ‘Big Energy Saving Network’ as part of the Government’s response to the discussion document ‘ensuring a better deal for energy consumers’ is welcomed by the UK fuel poverty charity, NEA.

  • NEA comments on fuel poverty figures

    NEA, the national fuel poverty charity is urging the Government to implement a coherent, efficient and adequately resourced strategy to tackle the problems faced by those unable to heat their homes affordably, despite an apparent drop in the number of fuel poor households.

  • NEA: Warm Homes, Warm Minds

    NEA and MHNE have been working in partnership on the Warm Minds project, increasing the awareness of practitioners and service users of the effects that a cold home can have on mental health. Continue reading...

  • NEA: Government support for heating and insulation to end this week

    As temperatures plummet, fuel poverty charity NEA is urging the Government to step back from ending insulation and heating grants for vulnerable people struggling to afford their energy bills.

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